STRICT AND ENFORCED 48 HOUR CANCELLATION POLICY! Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. - Less than 24 hour notice will result in a charge of $25. - “NO SHOWS” will be charged 25% of the reserved service amount.
Wax’d Day Spa intent is for each client to be 100% satisfied with our services and products. Returns and refunds are limited to the following situations: 1. Services rendered cannot be refunded 2. A full refund is given if you cancel at least 24 hours prior to appointment. We may charge your credit card for appointments that are not canceled at least 24 hours prior to the appointment date & time. 3. No refunds will be made for a no show of any reservation. 4. We will gladly refund or exchange unused products, if you return the product with receipt within 7 days of purchase. Products can only be refunded if unused and in its original packaging. 5. For online order returns, shipping charges will not be refunded. It is your responsibility to pay and arrange for shipping the product back to us if you are returning an online purchase. 6. Gift card orders are not exchangeable nor refundable. We accept cash, checks, and all major credit cards. There will be a $35.00 fee for Returned Checks. Please contact us at 251-463-5826 or email us at firstname.lastname@example.org should you have anyquestions regarding our refund policy.
Our current order processing time is 3-5 business days for in-stock merchandising. During this processing time, your online order is transmitted to our fulfillment team, safely packed, and processed for shipment as quickly as possible. Please note that orders placed after 9:00pm EST will ship the following business day. This excludes Saturday or Sunday and certain Holidays. Orders with express shipping selected (2-day or Next Day) are typically processed and shipped within 1 business day. However, please be aware that "2-Day" and "Next Day indicates the estimated delivery time after the order has been picked up by the shipping carrier, and does not include the processing time at our fulfillment center. We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment that exceeds the normal processing and shipment time, please let us know by emailing us email@example.com We are not able to ship to PO boxes, APOs, or FPOs, at this time. If you try to ship to this type of address, your order will not be shipped until we have contacted you to get an alternative address. We are currently working on expanding our shipping capabilities. We currently ship to the following Countries: United States and Canada.